RETURN POLICY & RETURNS TO SENDER
We take no responsibility for any “return to senders” if an address is provided incorrectly. Also if you are not home to receive your item, your package may be held at your local post office for a limited time, so please check tracking updates and look out for any delivery notes from the postman. If the item is “returned to sender” for either of the conditions above then it is the customers responsibility to pay both the return fee + the reshipment fee. Alternativley, we can provide you a refund (if the product is not damaged) minus all shipment/return fees that have occurred.
Any returns must be approved first via contacting us at contact@yourstayin.com. If your return is approved the refund amount will be granted minus shipping costs.
All returns must be in the same condition they were received, and all shipping costs involved in returning the item are the responsibility of the customer.